Cancellation-Forfeit-Return Policy

Cancellation & Order Forfeiture

An order will be considered forfeited if the customer fails to respond to email communication regarding their order within 5 business days. If no response is received by the end of the fifth business day, the order will be closed and considered forfeited.

Forfeited orders are not eligible for a refund, and any payments previously made cannot be transferred, credited, or applied toward another service or future order.

If an order is cancelled by Bizzy Bees Designs due to communication misconduct, as outlined in our Communication Policy, a refund may be issued for the eligible portion of the order, less a $20 inconvenience fee and any other applicable fees for work already completed.

Customer-Initiated Cancellations

Customers may request to cancel an order at any time. However, cancellation does not guarantee eligibility for a refund. Customers remain responsible for any applicable design fees or work completed prior to the cancellation request.

Certain products and services are non-refundable once work, printing, production, or assembly has begun. Please refer to our Refund Policy for complete refund eligibility requirements.

Returns & Exchanges

Due to the personalized and custom nature of our products and services, Bizzy Bees Designs does not accept returns or exchanges.

If you experience an issue with a product or service you have purchased, please contact us as soon as possible at thebizzybeesdesigns@gmail.com. We will review your concern in accordance with our policies and work toward an appropriate resolution when applicable.