Communication Policy

Communication Policy

All communication regarding open and active orders will be conducted via email. This policy ensures that both Bizzy Bees Designs and the customer maintain an accurate written record of all correspondence, including order details, revisions, approvals, and any concerns that may arise.

We are committed to maintaining professional and respectful communication with every customer and expect the same courtesy in return. Disrespectful, aggressive, threatening, or inappropriate behavior—including profanity directed toward the designer—will not be tolerated.

Bizzy Bees Designs reserves the right to immediately cancel an order or discontinue services if a customer engages in inappropriate communication or submits excessive or unreasonable change requests that interfere with the timely completion of the agreed-upon service or product.

Design Proofs & Customer Response

All design proofs will be provided via email. It is the customer's responsibility to review each proof carefully and respond in a timely manner with either:

• Approval to proceed
• Clearly stated revision requests

Customers are responsible for carefully reviewing spelling, names, dates, colors, quantities, and all other order details before providing final approval.

Delays in responding to proofs or revision requests may affect the original turnaround time or "Need By" date. Failure to respond within the timeframe outlined in our policies may result in forfeiture or closure of the service/order.

Once a design has received final customer approval, Bizzy Bees Designs is not responsible for errors or changes that were overlooked during the customer's review. Additional revisions requested after final approval may be subject to additional fees and may affect the completion timeline.